Improvement of City Services
62 items found
Part I: A Competitive City
Case Study #1: Seltic
Case Study #10: Fleet Services
Case Study #11: Parking Enforcement
Case Study #12: Other Projects
Chapter 3: The Strategic Tools Initiative, September 1999
Case Study #1: Activity-Based Costing, September 1999
Case Study #2: Performance Measures, September 1999
Case Study #3: The Popular Budget, September 1999
Case Study #4: Customer Service Surveys, September 1999
Case Study #5: Labor-Management Partnership, September 1999
Case Study #6: Human Resources Reengineering, September 1999
Case Study #7: Managerial Oversight, September 1999
Case Study #8: Reengineering The Purchasing Process, September 1999
Case Study #9: Permits, September 1999
Case Study #10: Collections, September 1999, September 1999
Case Study #11: Dispatch Operations, September 1999
Case Study #12: Value Engineering, September 1999
Stephanie Hambrick to Mr. Jones, December 8, 1998
